YoungLimWon Soft-Lab, ranked 1st in the ERP sector of the ‘Korea Quality Satisfaction Index’ for 2 consecutive years
YoungLimWon Soft-Lab, ranked 1st in the ERP sector of the ‘Korea Quality Satisfaction Index’ for 2 consecutive years
[ITBiz Reporter Kim Moon-goo] ERP specialist YoungLimWon Soft-Lab (CEO Young-Bum Kwon) announced on the 19th that it has secured the top position in the ERP category of the ‘2024 Korea Standards Association Quality Satisfaction Index (KS-QEI)’ for the second consecutive year.
The Korea Quality Satisfaction Index is a quality evaluation model jointly developed by the Korea Standards Association and the Korean Society for Quality Management. It serves as a comprehensive measure of domestic quality satisfaction, assessed annually by consumers who have used a company’s services and experts in relevant fields. The index evaluates service quality based on two key dimensions: usage quality (performance, reliability, durability, usability, safety, accessibility) and emotional quality (brand image, recognition, novelty).
YoungLimWon Soft-Lab excelled across all evaluation criteria, earning the top spot in the Enterprise Resource Planning (ERP) category for two consecutive years since 2023. Particularly noteworthy was its high score in the consumer quality satisfaction category, highlighting the competitiveness of its industry-specific, customized ERP solutions.
YoungLimWon Soft-Lab’s flagship product, ‘K-System Ace’, is an industry-specific ERP solution developed with over 30 years of expertise. It is currently deployed by more than 2,500 domestic and international customers. This packaged solution integrates industry-specific processes and best practices, offering flexible implementation tailored to the unique needs of different industries.
A distinctive feature of ‘K-System Ace’ is its ‘Lego block software architecture’, which allows industry-specific processes to be modularly added or removed. This approach maximizes software reuse, significantly reducing development and maintenance efforts while enabling the efficient creation of new service models. The company has also prioritized ERP platform security, earning top-tier certifications such as the 1st-grade GS (Good Software) Certification for software quality, ensuring safe and reliable ERP services.
“As a leading ERP provider in Korea, we are deeply committed to enhancing customer experience and satisfaction through both advanced technology and quality solutions. We are honored to be recognized as the top performer in the Korea Quality Satisfaction Index for two consecutive years,” said Yun-Kyung Park, Vice President of YoungLimWon Soft-Lab. “This recognition is particularly meaningful as it reflects high evaluations from both quality experts and actual users, who value our in-depth understanding of industry-specific processes and our optimal package solutions.”
He added, “We will continue delivering the highest-quality ERP solutions in the industry, driving digital transformation for our clients, and actively supporting their efforts to maximize management efficiency.”